It may come as a surprise, but to be listened to is a striking experience, partly because it is so rare. This is frequently the first thing I hear from my Clients when I ask them about the benefits resulting from our sessions: „I felt listened to, important and valued… I don’t remember when I last felt this way…”

The absence of real listening is especially pravalent at work. Under pressure to get the job done, we listen to the minimum of what we need to know so we can move on to the next fire that needs fighting. The consequence : it’s no wonder people feel like mere functions in a whirling machine, not human beings. It’s no wonder that ‘employee’s engagement’ is a serious issue in most organisations today. Everybody’s talking ; nobody’s listening.

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